Hardship Support service
A significant number of people have been directly affected by the COVID-19 pandemic and are dealing with profound changes to their financial circumstances. Lenders are working hard to support affected customers, however the increased volume of hardship applications can affect their ability to achieve well considered, appropriate and timely outcomes for customers. Hardship management Managing…
Get better insights into spending habits with our categorised report
The right analysis for the right customer. Credit Sense offers several report options, each tailored to suit different business use cases and customer data types. Together with custom Decision Points, they deliver valuable and consistent insights and enable our clients to make good decisions, quickly! Did you know that with Credit Sense, you can access…
Getting gig-y with it
With more and more people working in the gig economy, being able to identify sources of customer income can make a big difference. The gig economy may sound like the new hotness – but what exactly is it and why might it be important to you? This isn’t a new concept. Gig economy work has…
NZ PDF statements now available
You can now access PDF statements for the majority of bank accounts in New Zealand! PDF statements are a reliable source of information that compliment customer account transaction histories. Maintain richer source documentation and verify your customers more quickly and easily with their full name and address information from PDF statements. Even better, you can…
Get WINZ supporting documents with Credit Sense
Support your customers even more by helping them provide Work & Income NZ (WINZ) information automatically as part of your customer journey. Visibility of accurate income and expense information is essential when assessing a credit application. Access to reliable source documents is key to visibility, but obtaining them can be challenging and introduce friction in…
Alternative Services market now live
Lead Market can now connect customers with alternative service providers! If we can’t connect your customer with a suitable lender, we can now offer them the opportunity to be connected to alternative lending, or finance-related providers like rental or budgeting services. What’s new? Alternative Services is a new market that gives alternative lending or finance-related…